Imperial Holiday Hôtel & spa

Name: Imperial Holiday Hôtel & spa
Address: 30 Avenue Moulay، Moulay R Chid، Gueliz, Marrakech, 40000
Rating: 2.5

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9/10 Elizabeth United Kingdom

Lovely holiday, good area nice pool area comfortable clean rooms with fridge Friendly staff

lørdag 20. juli 2024

4/5 Stay282861

I stayed at this hotel for a week in August and I must say I am not sure about the bad reviews. Customer service was good. Staff are friendly and very...

I stayed at this hotel for a week in August and I must say I am not sure about the bad reviews. Customer service was good. Staff are friendly and very helpful. The rooms are big and it was cleaned everyday. I like the kitchen staff they made us feel welcome. The hotel is situated in a very ideal place close to most places. Don't let the bad reviews deter you because they nearly did for me but I was pleasantly surprised. As for the excursions I suggest you take and look around before you book with the hotel.

5/5 Taslim A

I visited here with my sister and neice after reading many lovely comments about the hotel itself and the reception staff in particularly nadia. I must...

I visited here with my sister and neice after reading many lovely comments about the hotel itself and the reception staff in particularly nadia. I must say it was by far the most pleasant experience we had. Nadia welcomed us with her amazing friendly attitude and made sure we was well looked after. She made sure our room was okay and our entire stay felt amazing and safe with her reassurance as i was travelling without my husband and as a Pakistani in another country for the first time alone can be daunting. Nadia and aziz made sure we was safe and well looked after. They made sure all needs were met and made our stay soo lovely that I'd 100% be coming back to visit. Understandable the pool was not ready due to being covid but hopefully in summer it will all be ready. This hotel is truly the best and hospitality is 10/10 I'd give it 100000000 /100000000 if possible. True assets to the hotel by representing them in such professional manner. Amazing service. The hotel should appreciate having such amazing staff working there including the breakfast bar staff. The staff even made the effort to learn a few words of our lanaguage which is Pakistani which was soo sweet as it goes to show the love and respect they had for our culture and vice versa.

5/5 Mehdi Lazrak Orlando

What a great location this hotel has. So close to everything. The swimming pool was great too. Staff were excellent. I liked the bar. Restaurant had...

What a great location this hotel has. So close to everything. The swimming pool was great too. Staff were excellent. I liked the bar. Restaurant had awesome food. Beside there are so many restaurants just around it.

4/5 Yellow93

I didn’t stay at this hotel but I got a massage done by Laila, The place where the massage and hammam takes place was clean and the atmosphere was good,...

I didn’t stay at this hotel but I got a massage done by Laila, The place where the massage and hammam takes place was clean and the atmosphere was good, so much better than how it was at the hotel I stayed at and got a massage done. She took her time with the massage was amazing...she made sure I was happy before I left. :)

5/5 alphonsineplouffe Great Abaco Island

staff very helpful Organized for us a guided tour of marrakech in less than 24h. excellent breakfast and diner. really recommand rooms are very nice. rooftop...

staff very helpful Organized for us a guided tour of marrakech in less than 24h. excellent breakfast and diner. really recommand rooms are very nice. rooftop as well. quiet. very well located, great choice

8/10 Kadek Morocco

Its near to all place

mandag 15. juli 2024

5/5 Zara

Hi,I'd like to email you in regards to my recent stay at your hotel. I have to say it's by far the best experience me and my family have had as always....

Hi,I'd like to email you in regards to my recent stay at your hotel. I have to say it's by far the best experience me and my family have had as always. We always visit Morocco every year and when we need to book hotel there is never a question of doubt about which one it will be. Its always this one. The only reason for this is because of the amazing staff that work there especially nadia in particular. She always welcomes you with a pleasant manner and is always professional. She attends to every need and makes sure your stay at the hotel is always the best. She has amazing customer service skills and I've recommended this hotel to literally my entire family and friends when they ever visit Morocco in future. Nadia and aziz make sure the that customers are well looked after and explain everything in detail when requiring help. The hotel should be grateful to have such an amazIng people representing the image of this hotel as it definitely draws in more business and is the best for this hotel. Not many hotels staff would go to any lengths such as nadia and aziz have done to ensure their customers are satisfied with the service. True assets to the team and definitely amazing image representing the hotel. I will definitely be back again this summer with my family and friends. Also the staff at breakfast were also amazing.

10/10 Faroug United Kingdom

Everything is fantastic the staff was amazing and they are helpful the rooms are very clean and it looked after, the hotel have swimming pool it makes...

Everything is fantastic the staff was amazing and they are helpful the rooms are very clean and it looked after, the hotel have swimming pool it makes it the best place to begin in this hot weather. I want to appreciate the receptionist as he doing a great job in a professional way, making every single customer very happy. I will be back again and again.

mandag 19. august 2024

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Om oss

4-stjerners hotell i Marrakech

Imperial Holiday Hôtel & spa ligger i Marrakech sentrum, en 10-minutters kjøretur fra den kjente plassen Djema El-Fna. Hotellet tilbyr et utendørsbasseng, et oppvarmet innendørsbasseng, en badstue, et treningsrom og et hamam. Flyplasstransport er tilgjengelig etter avtale.

Flesteparten av...

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Våre rom

Tremannsrom

Romstørrelse : 34m² Antall personer : 4

Features a seating area, a satellite TV and a balcony.

finne ut

Firemannsrom

Romstørrelse : 40m² Antall personer : 5

This room features a balcony, a seating area with a satellite TV.

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Juniorsuite

Romstørrelse : 40m² Antall personer : 3

Features a separate living area and a private balcony.

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Suite med king-size-seng

Romstørrelse : 50m² Antall personer : 3

Features a four-poster bed, a fireplace and large private terrace with hot tub and a bar.

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Dobbeltrom/Tomannsrom med bassengutsikt

Romstørrelse : 34m² Antall personer : 2

The spacious twin/double room provides air conditioning and heating, as well as a private bathroom featuring a shower.

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Dobbeltrom/Tomannsrom med byutsikt

Romstørrelse : 34m² Antall personer : 2

The spacious twin/double room features air conditioning, heating, as well as a private bathroom boasting a shower.

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Familierom

Romstørrelse : 34m² Antall personer : 4

The family room provides air conditioning and heating, as well as a private bathroom featuring a shower.

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Dobbeltrom Familie

Romstørrelse : 34m² Antall personer : 4

The family room provides air conditioning and heating, as well as a private bathroom featuring a shower.

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Enkeltrom Standard

Romstørrelse : 34m² Antall personer : 1

The single room offers air conditioning and heating, as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Firemannsrom Standard

Romstørrelse : 34m² Antall personer : 5

The quadruple room provides air conditioning and heating, as well as a private bathroom featuring a shower.

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Fasiliteter

Utendørsbasseng

Åpent hele året For alle aldre Åpningstider

Velvære

Ryggmassasje Nakkemassasje Fotmassasje Parmassasje Hodemassasje Håndmassasje Fullkroppsmassasje Trening Spa-/velværepakker Parasoller Badstue Koster ekstra Spa- og velværeavdeling Koster ekstra Massasje Koster ekstra Dampbad Koster ekstra Skjønnhetsbehandlinger Ansiktsbehandlinger Manikyr Pedikyr Hårstyling Kroppsskrubb Spa-fasiliteter Damprom Spa-avdeling/avslapningsområde

Generelt

Romservice Røykfrie rom Frisør-/skjønnhetssalong Familierom Heis Varmeanlegg Klimaanlegg Eget røykeområde

Språk som snakkes:

italiensk fransk spansk engelsk arabisk

Sikkerhet

Safe Koster ekstra Sikkerhetsvakt døgnet rundt Adgang med nøkkel Adgang med nøkkelkort Sikkerhetsalarm Røykvarslere Sikkerhetskamera i fellesområdene Sikkerhetskamera utenfor overnattingsstedet Brannslukningsapparater

Teknisk utstyr

Telefon

Resepsjonstjenester

Bagasjeoppbevaring Concierge Tilbyr spesifisert kvittering Turistinformasjon Døgnåpen resepsjon Ekspress-innsjekking/-utsjekking Valutaveksling

Parkeringsplass

Internett

Mat og drikke

Restaurant Bar Snackbar Vin/champagne Koster ekstra

Aktiviteter

Kveldsunderholdning Koster ekstra

Uteareal

Hage Terrasse Solterrasse Utendørsmøbler

Bad

Dusj Toalett Eget bad Håndklær Toalettpapir

For jobbreisende

Faks/kopimaskin Koster ekstra Møte-/selskapslokale Koster ekstra

Rengjøring

Klesvask Koster ekstra Kjemisk rens Koster ekstra Stryk av tøy Koster ekstra Buksepresse Koster ekstra Daglig rengjøring

Kunder kommentarer

kommentarer av Booking kommentarer av Tripadvisor

4/5 Virgoblue101 Nelson

Had a wonderful welcome from Nadia, she was very helpful and informative and always on hand to help with any queries we had. All the staff were welcom...

Les mer

3/5 Aliyah

The hotel itself is ok for the price but could do with a fridge in the room and comfortable beds. They charge local tax in full upon checkin so make s...

Les mer

5/5 Michelle A United Kingdom

My daughter and myself came Marrakesh for the first time the hotel was lovely, there was clean beds, linen and towels everyday. The breakfast was amaz...

Les mer

4/5 Rachael B

A Informal, relaxed hotel in a super location for city centre, restaurants, shops etc. Resided for 3 weeks as staff were super helpful & kind. Ser...

Les mer

5/5 Mehdi Lazrak Orlando

What a great location this hotel has. So close to everything. The swimming pool was great too. Staff were excellent. I liked the bar. Restaurant had...

Les mer

5/5 Imar Penrith

Me and my friends felt very special at this hotel. Every member of the staff is been lovely , very friendly and helpful. We have done so many things i...

Les mer

5/5 Taslim A

I visited here with my sister and neice after reading many lovely comments about the hotel itself and the reception staff in particularly nadia. I mus...

Les mer

5/5 Zara

Hi,

I'd like to email you in regards to my recent stay at your hotel. I have to say it's by far the best experience me and my family have had a...

Les mer

3/5 Дмитрий St. Petersburg

Good enough location, the hotel is located in the center of the new city, not very far from the train station. Decent breakfast. Nice and polite staff...

Les mer

5/5 Marie W Newcastle upon Tyne

My fiancé and I stayed here from the 1st to the 8th September and it was the most relaxing holiday I’ve ever had. The hotel could do with a bit of an...

Les mer

4/5 Stay282861

I stayed at this hotel for a week in August and I must say I am not sure about the bad reviews. Customer service was good. Staff are friendly and ve...

Les mer

4/5 Yellow93

I didn’t stay at this hotel but I got a massage done by Laila, The place where the massage and hammam takes place was clean and the atmosphere was goo...

Les mer

5/5 ermengardigousse Saint-Jean-de-Luz

The facilities and the staff were excellent. We couldn’t be happier because of our choice. The hotel was very very clean and quiet... and the food was...

Les mer

5/5 alphonsineplouffe Great Abaco Island

staff very helpful Organized for us a guided tour of marrakech in less than 24h. excellent breakfast and diner. really recommand rooms are very nice....

Les mer

5/5 williamsansouci Preston

The Hotel was very clean and comfortable. The staff were very helpful and always willing to assist with a smile, special thanks to the manager M. Ahme...

Les mer

9/10 Rimond Sweden

Perfekt personl all you need to help Special lady in recpiton

tirsdag 20. august 2024 Les mer

8/10 Juliet United Kingdom

As a British traveller, had small choice of breakfast cereals with various pastries. Freshly cooked chicken pancakes on the outside patio every morning...

tirsdag 20. august 2024 Les mer

8/10 Ula United States

Nice hotel ,little to far from the center to walk. Very good fish place to eat. The room was clean and comfortable enough.

mandag 19. august 2024 Les mer

10/10 Faroug United Kingdom

Everything is fantastic the staff was amazing and they are helpful the rooms are very clean and it looked after, the hotel have swimming pool it makes...

mandag 19. august 2024 Les mer

10/10 Wiam Morocco